Coverage (30d)
1vs9
This Week
1vs3
Evidence
1 articlesRelationships
1Timeline
Twenty2026-04-16
Launched open-source CRM with free self-hosted option and $9/user/month cloud tier, challenging Salesforce.
Twenty2026-04-16
Launched open-source CRM with free self-hosted option to challenge Salesforce
Salesforce2026-04-07
CRM platform evolving into an AI agent hub for automated, multi-step customer interactions.
Salesforce2026-03-26
Integrated Agentforce agentic AI capabilities into SMB software packages
Salesforce2026-03-23
Reported zero net new engineering hires and slight reduction in service roles in FY2026, attributed to AI tools
Salesforce2026-03-18
Strategic push into agentic AI to automate workflows and reignite CRM sales growth
Salesforce2026-03-10
Launched Agentforce Contact Center, a native CCaaS platform built directly into its CRM
Salesforce2025-03-10
Launched Agentforce Contact Center, a unified platform for AI agents, voice, digital channels, and CRM.
Ecosystem
Twenty
competes withSalesforce2 src
Salesforce
developedAgentforce Contact Center3 src
competes withGenesys1 src
usesAI coding assistants1 src
partneredSmall and Medium-sized Businesses1 src
usesGitHub Copilot1 src
usesAmazon CodeWhisperer1 src