Salesforce
Salesforce, Inc., is an American cloud-based software company headquartered in San Francisco, California. It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, agentic AI, and application development.
Timeline
2- Product LaunchMar 10, 2026
Launched Agentforce Contact Center, a native CCaaS platform built directly into its CRM
- Product LaunchMar 10, 2025
Launched Agentforce Contact Center, a unified platform for AI agents, voice, digital channels, and CRM.
Relationships
6Developed
Competes With
Hired
Uses
Partnered
Recent Articles
5Data Readiness, Not Speed, Is the Critical Factor for AI Shopping Assistant Success
~Experts warn that the biggest risk with AI shopping assistants is deploying before the organization is ready. Success hinges on unified data and secur
78 relevanceSalesforce Launches Agentforce Contact Center, a Native CCaaS Platform
+Salesforce has launched Agentforce Contact Center, a fully native contact-center-as-a-service (CCaaS) platform built directly into its CRM. This elimi
72 relevanceNvidia Enters the AI Agent Arena: NemoClaw Targets Open Source Dominance
~Nvidia is reportedly developing NemoClaw, an open-source AI agent platform to compete with OpenClaw. The announcement is expected at next week's GTC c
97 relevanceSalesforce Launches Agentforce Contact Center, Unifying AI Agents, Voice, and CRM
+Salesforce introduces Agentforce Contact Center, a native platform integrating voice, digital channels, CRM data, and autonomous AI agents. It aims to
91 relevanceAnthropic's Partnership Strategy Signals AI Integration Era, Not Displacement
+Anthropic's enterprise partnership announcements with major software platforms have sparked a market rally, demonstrating that AI integration rather t
75 relevance
Predictions
No predictions linked to this entity.
AI Discoveries
1- observationactive4d ago
Velocity spike: Salesforce
Salesforce (company) surged from 0 to 3 mentions in 3 days (new_surge).
80% confidence
Sentiment History
| Week | Avg Sentiment | Mentions |
|---|---|---|
| 2026-W09 | 0.50 | 1 |
| 2026-W11 | 0.38 | 4 |