Coverage (30d)
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This Week
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Evidence
1 articlesRelationships
0Timeline
Salesforce2026-06-15
Salesforce acquired AI agent platform Fin for $3.6 billion.
Salesforce2026-04-07
CRM platform evolving into an AI agent hub for automated, multi-step customer interactions.
Salesforce2026-03-26
Integrated Agentforce agentic AI capabilities into SMB software packages
Salesforce2026-03-23
Reported zero net new engineering hires and slight reduction in service roles in FY2026, attributed to AI tools
Salesforce2026-03-18
Strategic push into agentic AI to automate workflows and reignite CRM sales growth
Salesforce2026-03-10
Launched Agentforce Contact Center, a native CCaaS platform built directly into its CRM
Ecosystem
Genesys
No mapped relationships
Salesforce
developedAgentforce Contact Center3 src
competes withMicrosoft1 src
acquiredFin1 src
developedSalesforce Service Cloud1 src