Timeline
Salesforce invests in Callimacus to help bring it to market.
Snowflake CEO published benchmark results showing GLM-5.2 nearly tied with Claude Opus 4.7 on coding tasks.
Salesforce acquired AI agent platform Fin for $3.6 billion.
Snowflake formalized Snowflake Intelligence and Cortex Code as the control plane for the agentic enterprise
Technical guide published demonstrating production-grade fraud detection pipeline using Snowflake ML
CRM platform evolving into an AI agent hub for automated, multi-step customer interactions.
Integrated Agentforce agentic AI capabilities into SMB software packages
Reported zero net new engineering hires and slight reduction in service roles in FY2026, attributed to AI tools
Strategic push into agentic AI to automate workflows and reignite CRM sales growth