Key Takeaways
- Zegna’s 11% Q2 organic growth beat consensus by 4 points, driven by DTC and U.S.
- high-spend clients, while Moncler’s core brand grew just 3% amid tourism headwinds and delayed winter purchases.
- The divergence highlights uneven luxury recovery.
What Happened
Luxury brands Moncler and Ermenegildo Zegna Group reported sharply contrasting second-quarter results this week, revealing an uneven recovery across the luxury sector. Zegna outperformed consensus expectations with 11% organic revenue growth, while Moncler’s core brand grew just 3%, below analyst forecasts.
Zegna’s Strong Performance
Ermenegildo Zegna Group reported 11% organic growth in Q2 2024, four percentage points ahead of consensus expectations. Revenue at the Zegna brand increased 16.5%, while Tom Ford Fashion grew 7.1% and Thom Browne rose 2.7%. Group retail sales increased 17.3%, while wholesale declined 9.5% as Zegna continued its strategic shift toward direct-to-consumer (DTC) channels. The company benefited from high-spending clients and momentum in the U.S. market.
Moncler’s Challenges
Moncler Group revenue increased 5% at constant exchange rates in Q2. But revenue at its core Moncler brand rose just 3%, below analysts’ expectations. Sales fell 8% in Europe, the Middle East and Africa, compared to growth of 12% in Asia and 4% in the Americas.
“The quarter has been good — not great, but good,” Luciano Santel, Moncler Group’s chief corporate and supply officer, said during the company’s earnings call. “April and May were both very good months. June [was] softer, much softer, due to an evident and clear decline in traffic in all the different regions.”
Europe was affected by lower spending from Chinese, Korean and American tourists, as well as weaker demand from local consumers. Some of that spending appears to have moved back to shoppers’ home markets, helping Moncler’s performance in Asia and the U.S.
“Moncler continues to be a compelling brand,” Luca Solca, senior luxury goods analyst at Bernstein, said in a note following the results. But he added that the company is “not immune to the value-for-money backlash” affecting soft luxury brands.
Seasonal Dynamics
Moncler is trying to reduce its reliance on winter outerwear. This year, it launched “Have a Puffy Summer,” its first fully integrated spring-summer campaign across product, stores, e-commerce, wholesale, CRM and marketing. “This spring-summer campaign meant way more than just a seasonal effort for us,” said Gino Fisanotti, Moncler’s chief brand officer. “This represents the kickoff of a long-term commitment that we have as a brand.”
The spring-summer collection performed well, including in June. But customers increasingly waited to buy fall-winter products until they were ready to wear them. “The very good performance of the spring-summer collection in June was not enough to offset the decline in the fall-winter collection,” Santel said.
Solca said this “buy-now, wear-now” behavior could make Moncler more seasonal, despite its progress in summer categories. He expects “Moncler’s seasonal lull to dominate near-term trading,” with similar tourism pressures likely to continue into the third quarter.
Broader Trends
Separately, new data from Traackr shows paid creator-marketing value for U.S. luxury fashion brands fell by more than half in June, suggesting a broader pullback in influencer spending that may affect brand visibility and customer acquisition.
Why This Matters for Retail & Luxury
This earnings divergence provides a clear case study in luxury resilience strategies. Zegna’s outperformance points to the power of DTC channels and a focus on high-spending, loyal clients—an approach that buffers against tourism volatility and seasonal swings. Moncler’s challenges highlight the risks of reliance on tourist spending and seasonal product cycles, even for strong brands.
Key lessons for luxury executives:
- DTC investment pays off: Zegna’s 17.3% retail growth vs. 9.5% wholesale decline shows deliberate channel shift works during uneven demand.
- High-spend clients provide buffer: Focusing on top-tier customers can insulate against broader market softness.
- Seasonal dependency is a risk: Moncler’s “buy-now, wear-now” trend underscores need for year-round product relevance.
- Creator marketing pullback: Traackr’s data suggests brands are rethinking paid influencer strategies amid uncertain ROI.
Business Impact
Quantified impacts:
- Zegna: 11% organic growth, 4 points above consensus; Zegna brand up 16.5%; DTC up 17.3%
- Moncler: Core brand up just 3%; Europe sales down 8%; tourism-driven headwinds expected to persist into Q3
- Traackr: Paid creator-marketing value for U.S. luxury fashion brands fell >50% in June

Implementation Approach
For brands seeking to emulate Zegna’s strategy:
- Invest in DTC infrastructure: Build owned channels (e-commerce, flagships) with personalized CRM
- Segment and nurture high-spend clients: Use loyalty programs and exclusive events to retain top customers
- Diversify product calendar: Develop spring-summer collections that stand on their own merit
- Monitor tourism dependency: Track tourist spending patterns and adjust inventory allocation accordingly

Governance & Risk Assessment
- Maturity level: Proven strategy—Zegna has executed this over multiple quarters
- Risks: DTC shift requires upfront investment; high-spend client focus may alienate mid-tier customers; seasonal diversification takes time
- Privacy: CRM and loyalty data handling must comply with GDPR and local regulations

gentic.news Analysis
This earnings contrast offers a rare real-world test of luxury resilience strategies. Zegna’s outperformance validates the thesis that DTC and high-spend client focus can insulate against macro headwinds like tourism volatility and seasonal shifts. For luxury AI practitioners, the key takeaway is the importance of customer data infrastructure: Zegna’s ability to identify and serve high-spending clients likely depends on robust CRM and analytics capabilities.
Moncler’s “buy-now, wear-now” trend also has AI implications. Brands can use predictive analytics to optimize inventory timing and personalize marketing based on weather and purchase intent data. The Traackr data on creator-marketing pullback suggests brands are reevaluating paid influencer ROI—a domain where AI attribution models could provide clarity.
However, the gap between this earnings analysis and direct AI deployment remains significant. The strategic insights here are valuable, but they do not point to a specific new AI tool or technique. Luxury brands should view this as a case study for channel and customer strategy, not as a technology benchmark.
Source: glossy.co









